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SPIRAL GROWTH OF BANKS IN NIGERIA.  MANPOWER PROBLEMS AND SOLUTIONS.  (A CASE STUDY OF A SELECTED COMMERCIAL BANK IN DELTA STATE).

 

    ABSTRACT

          A research into the spiral growth of banks in Nigeria:  manpower problems and solutions, cannot be over emphasized.  In pursuance of this investigation the researcher formulated four research objectives, utilized library and sample survey techniques.

          Data were gathered through  primary and secondary sources and were  then analyed using tabular and textual modes of data presentation.

          The major finding of the research was the institutional arrangements available to the banking industry to train and develop it manpower in order to match the growth in order to match the growth in the industry are adequate and sufficient.  It was further discovered that the problems being encountered by banks due to inadequate manpower included frequent  roaching of professionally trained stuff, high compensation levels, considerable dilution of standards, high and in dispread non utilization of modern management techniques, poor banking services and weak  internal control.  Others include bad loan portfolio problems, contravention of statutory regulations, unethical credit policies and other unacceptable practices.

          Some recommendations were made which if implemented would guarantee an abundant and professionally trained manpower for the banking industry.

TABLE OF CONTENTS

TITLE PAGE

APPROVAL PAGE

DEDICATION

ASTRACT

ACKNOWLEDGEMENT

TABLE OF CONTENTS

CHAPTER ONE

1. INTRODUCTION

1.1     BACKGROUND OF THE STUDY

1. STATEMENT OF THE PROBLEMS
2. OBJECTIVES OF THE STUDY
3. HYPOTHESIS
4. SIGNIFICANCE OF THE STUDY
5. SCOPE AND LIMITATIONS OF THE STUDY

CHAPTER TWO

1. REVIEW OF RELATED LITERATURE

2.1     BANKING INDUSTRY AND MANPOWER GENERATION IN NIGERIA

1. MANPOWER CHALLENGES OF THE GROWTH OF BANKING INDUSTRY

CHAPTER THREE

1. RESEARCH DESIGN AND METHODOLOGY

3.1     RESEARCH METHOD USED

1. POPULATION OF THE STUDY
2. DETERMINATIONOF THE SAMPLE SIZE
3. INSTRUMENTS OF DATA COLLECTION
4. PROCEDURE IN GATHERING DATA
5. CONSTRAINTS OF DATA COLLECTION
6. DATA TREATMENT TECHNIQUE

CHAPTER FOUR

1. PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA

4.1     BACKGROUND INFORMATION

1. SOURCE OF MANPOWER AND ITS DEVELOPM ENT STRATEGIES
2. MANPOWER PROBLEMS AND SOLUTION TO THE GROWTH OF THE BANKING INDUSTRY
3. SUMMARY REPSONSES

CHAPTER FIVE

1. SUMMARY OF FINDING, CONCLUSION AND RECOMMENDATIONS

5.1     SUMMARY FO FINDINGS

1. RECOMMENDATIONS
2. CONCLUSIONS
3. BIBLIOGRAPHY

APPENDIX

CHAPTER ONE

1. INTRODUCTION

1.1     BACKGROUND OF THE STUDY

          In Nigeria, commercial and merchant banking date back to 1894 when the Bank of British West Africa (BBWA) was established and 1960 when Philip Hill (Nigeria) limited and Nigeria acceptances limited were set up.  Since thus, the general profile of the Nigera banking industry has transformed in various dimensions, and particularly, the growth in terms of number has been quite phenomenal.  Thus, the number of  comemrcial and merchant bansk in the country comes to 120 (with 2076 branches) as at the end of december, 1994 according to reports released by the central Bank of Nigeira.  This was unexpected because various policies put in place so as to achieve a realistic exchange rate for naira distrupted price levels.  Anthr reason for the increase in number of banks is the widening of the sphere which banks could operate.  The general deregulation permits banks to do lot more business and particularly the distribution between merchant and comemrcial banking.

          Thereore, the upsurge in number of bank itself is a positive development because more people are now aware of banking services than before .  but the rapid expansion that has been envisaged above in the number of banks and their branches would no doubt require greater bank manpower throughout the system.  Bank management quite unlike the management of other business, is a specialized profession because its stock in trade (i.e. money) s so easy to defalcate.  Therefore, it calls for people of extremely high calibre and good training.  It is therefore, against this background that he researcher wishes to x-ray the manpower implications of this spiral growth of banks in Nigeria with a view to identify the problems and offer solutions.

1. STATEMENT OF PROBLEM

There is little doubt that he growth expansion and changing of commercial and merchant banking activities in Nigeria within the past decade has been a reflection of development within the economy itself.  Yet a careful study of this distressful conclusion is needed.  Bank frauds have taken new dimensions with bank operators being at the root of it all. Also the bank’s Chief executives have become reckness in spending to rent for themselves building int eh name of official accommodation, acquire fleets of expensive cars and employ a routine of domestic servants or staffs.  Their salaries and fringe benefits cnnot, obviously, be supported by the present level of the national economy.  It therefore, appears that the manpower resource base available to the banking industry has not been developed at a sufficient rate to math the growth of the industry.  The management environment  of many banks particularly among the newly established ones is often characterized by the existence of under exposed key management personnel drafted into service from some other institutions.  The depreciation of managerial quality has led to weak internal control, contravention of statutory regulations, bank portfolio problem, unethical credit policies and other unacceptable practices.  These therefore underline the need for an investigative study.

1. OBJECTIVE OF THE STUDY

A research into the spiral growth of banks in Nigeria manpower problems and solutions especially as it relates to commercial and merchant banks is a worthwhile venture.

          The purpose of this study is to actually highlight the spiral growth of banks in Nigeria manpower problems and solutions.  In view of the above, the research objectives are summarized below.

1. To find out the institutional arrangements available to the sector for the development of the industry manpower.
2. To ascertain whether the manpower resource base that are available to the banking industry has been developed in a sufficient rate to match the growth of the industry.
3. To identify the problems encountered by banks as a result of the inadequate manpower, and
4. To proffer solutions on how to match the manpower resource base of banks with the growth of the industry.

 

1. HYPOTHESIS

For the purpose of this study the following hypothesis are to be tested.

1. The institutional arrangements the banking industry utilize in the development of manpower resource base for the industry
2. The manpower available to the banking industry are adequate to match the growth of the industry
3. The extent to which the institutional training programmers contributed to the insufficiency of manpower in the banking industry
4. The insufficiency of manpower resulted in producing of trained bank staffs and shooting of high compensation levels.

 

1. SIGNIFICANCE OF THE STUDY

The benefits to be derived from this study cannot be overemphasized.  The research is aimed at offering an insight into the spiral growth of banks in Nigeria to identify the manpower problems and thereby proffering solutions for improvement.  It will reveal whether the manpower resource base available to banks has been developed at a sufficient rate to match the growth of the industry.  Such result can be used by both the government and the banking industry in evolving on efficient and effective manpower planning strategies. This research would also be a source of information for investors in the banking industry, educationist, readers of this study and staff of bank.

1. SCOPE AND LIMITATIONOF THE STUDY

This research is concerned with spiral growth of commercial and merchant banks in Nigeria manpower problems and solutions.  It excludes the central Bank of Nigeria and development banks as well  as other financial institutions.  It is also limited to the personnel managers of commercial and merchant banks.  In carrying out this study, the researcher faced some constraints as they affect the scope of the study among how which include non-availability of adequate information on the topic as per the area of this research.  Financial constraint was also another limiting factor which made it impossible for researcher not to visit some of the head quarters and branches of commercial and merchant bank due to where they are situated.  However, despite all these constraints and limitation the researcher was able to scale through these hurdles and completed the work on scheduled.