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THE IMPACT OF ORGANIZATIONAL STRUCTURE ON MANAGEMENT EFFECTIVENESS IN NIGERIA.

(A CASE STUDY OF ENTRACO ENUGU)

 

ABSTRACT

This research work was conducted to find out the impact of organizational structure on managerial effectiveness of a named organization (ENTRACO).

This research work on the chosen topic was deemed necessary by the researcher in view of the conclusion reach by several schools of though on management that the way an organization is operationally structured could make or many organization in the achievement of its objectives.

 

The research in the course of the work, administered some structured questionnaire to critical office of the establishment, aimed at eliciting useful information. This was complemented by view of related literature on the subject including study of the organization structure in the establishment.

Arising from the above exercise, the researcher was able to discover among others.

1.       There is weak organizational structure in the establishment studied because the organizational structure in place are not well spelt out as many functional frameworks were not represented on the structure.

1. There was also apparent lack of adequate knowledge and understanding by most staff of the establishments on the structural arrangements and this breeds conflicts in communication channels.
2. That the lack understanding of the organizations structure arrangement contributed to lack of policy and organizational manuals.

In the view of the fact that the above lapses were found to be seriously militating the achievement of the organizational goals, it was then recommended, thus;

1. That the organizational structure currently in place in the establishment  should be reviewed and redesigned to include all functional frameworks hitherto not represented.
2. Then the above (1) should be backed up by policy and organizational manual.
3. Proper induction conducted for employers of the establishment on the need for adherence to the organizational structure and reportorial relative ties.

 

TABLE OF CONTENT

CHAPTER ONE

INTRODUCTION

1. BACKGROUND OF THE STUDY
2. STATEMENT OF THE PROBLEMS
3. PURPOSE OF THE STUDY
4. SCOPE OF THE STUDY
5. RESEARCH  HYPOTHESIS
6. SIGNIFICANCE OF THE STUDY
7. LIMITATION OF THE STUDY
8. DEFINITION OF TERMS

REFERENCE

 

CHAPTER TWO

REVIEW OF  RELATED LITERATURE

1. EARLY WORKS RELATING TO ORGANIZATIONAL STRUCTURE AND CONTEMPORARY WRITINGS ON ORGANIZATIONAL STRUCTURE.
2. FORMAL ORGANIZATION
3. INFORMAL ORGANIZATION
4. THE GENERAL PRINCIPLES OF MANAGEMENT
5. REVIEW OF CONTEMPORARY WRITING ON ORGANIZATIONAL STRUCTURE.
6. PURPOSE OF ORGANIZATIONAL STRUCTURE/CONTROL
7. THE IMPACT OF ORGANIZATION STRUCTURE

REFERENCES

 

CHAPTER THREE

RESEARCH DESIGN AND METHODOLOGY

1. RESEASRCH DESIGN
2. AREA OF THE STUDY
3. POPULATION OF THE STUDY
4. SAMPLE AND SAMPLING PROCEDURE/TECHNIQUE
5. INSTRUMENT FOR DATA COLLECTION
6. VALIDATION OF THE INSTRUMENT
7.  RELIABILITY OF THE INSTRUMENT
8. METHOD OF DATA COLLECTION
9. METHOD OF DATA ANALYSIS

REFERENCE

 

CHAPTER FOUR

PRESENTATION AND ANALYSIS OF DATA

INTRODUCTION

1. PRESENTATION ANALYSIS OF DATA
2. HYPOTHESIS TESTING
3. SUMMARY OF RESULT

REFERENCE

 

CHAPTER FIVE

DECISION, RECOMMENDATION AND CONCLUSION

1. DISCUSSION OF RESULTS/FINDINGS
2. CONCLUSION
3. IMPLICATION OF THE RESEARCH FINDINGS
4. RECOMMENDATION
5. SUGGESTIONS FOR FURTHER  RESEARCH

REFERENCES

BIBLIOGRAPHY

APPENDICES.

 

CHAPTER ONE

INTRODUCTION

1.1     BACKGROUND OF THE STUDY.

Many theories of organization have been propounded by the management scholars right from the classical era of contemporary period. These management gurus had common opinion that all not profit oriented had sets of objective to be achieved. For these objectives to be achieved, issues centered on the effective management of the organization like division of work, hierarchy of authority, Chain of command and Span of control etc, shall be put in place in a determined fashion that will suit the organizations. This is tantamount to structuring of organization. Organizational structure therefore, simply put in the framework on which an organization is built. It is a network of authority and role of relationships.

In a situation where these are obtained, the net result is the harmonization of operational activities, enhancement of friendly atmosphere among workers in the organization and the smooth attainment of the organizational objectives.

For the purpose of clarity and the practicability of this study, several forms of organizational structure like functional structure, line and staff structure can be adopted. Some other types of structure are product based organizational structure, geographical structure and matrices structure.

Unfortunately, despite the obvious advantage or impact inherent in structured business into attained forms, many Nigeria organization do not appreciate the qualities and guideline peculiar to the chosen structures. This main adherence to the tends of the chosen structure account for the numerous cases of discontinuity and failure in business. The appropriateness of the organizational structure also causes lack of co-ordination, low moral, back passing, role clash of responsibilities and weak financial base in most Nigeria business.

 

The preponderance of organization ineffectiveness and lack of effectiveness of most Nigeria business organizations are traceable to structural adequacies that makes it mandatory that an investigations into these problem should be carried out in other to solve them.

This need makes the research, the impact organizational structure in managerial effectiveness of selected organization in Enugu state more appropriate.

Organizational structure of the Enugu state transport company limited (ENTRACO) Enugu.

The structure of ENTRACO Enugu consists of three major sections namely: the workshop division, commercial division and operating division. The highest in the organizational hierarchy is the controlling ministry (ministry of state transport) being a government establishment; the Enugu state transport company limited (ENTRACO) activities are directly under the monitoring eyes of the ministry of transportation for the government.

 

Coming directly below the ministry is the boards of directors headed by a chairman. They are the making body of this company also directs the operations of the company in the desired directions and act as a check on the performance of the managing directors. Finally the jurisdiction of the board of directors covers the entire company.

Under the board of directors is the chief executive who is called the general manager. He possesses executive power in the company and sees to the day to day running of the business. He is answered to the board of directors and his span of control extends throughout the entire company.

One can conclude that as state operating agencies of the federal urban mass transit program, Enugu state transport company limited (ENTRACO) Enugu is structurally organized in a manner to provide cheap, reliable and effective services for the Urban and Rural communities.