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MORALE AND OFFICE PROFESSIONAL’S PRODUCTIVITY

(A STUDY OF KADUNA POLYTECHNIC COLLEGE OF ENVIRONMENTAL STUDIES [CES])

 

ABSTRACT

This study was undertaken to find out the impact of Morale Office professionals in an organization. It was a survey study of Kaduna Polytechnic (College of Environmental Science) in Kaduna Metropolis several books and journals related to the topic were reviewed. Four (4) research questions were formulated to guide the researcher in the study. Data was collected from one hundred and fifty-six (156) respondents out of 200 questionnaires administered. Statistical table and Likert four point scales were used to present and interpret the data collected. Following the analysis, it was revealed that Office Professional Productivity is a tool in which organization need to be used, and good leadership and concern with employees welfare boost morale. Among other points, it was therefore recommended that Office Professionals side their organizations for improve productivity and to keep abreast on modern office equipments. Office Professionals should be promoted as at when due, to boost their morale.

 

CHAPTER ONE

INTRODUCTION

1.1    Background of the Study

 

A major problem encountered by the management is to know what will motivate office professionals and its implementation. The question why people work is a controversial one because of the increasing complexity of industrialization in the society.

William (1984) opines that motivating staff does not end or stop at mere giving out of rewards and incentives but to be effective and consistence in maintaining the rewards system. Although, it has been the practice of most organizations to ensure that rewards provided are ones which are highly demanded and utilized, since the behavior and attitude put into production depending largely on the kind of rewards and incentives existing in the organization.

 

Porter and Lawler (1984) state that the first step in building effective reward practice is for the organization to ensure that rewards provided are ones which are widely desire by the office professionals on the day-to-day operation. This suggests that the reward and employer considers highly positive for certain office professionals may not be regarded by another set of office professionals in the same organization.